PRIVACY POLICY

Yak42.com (“we,” “us,” or “our”) is firmly committed to safeguarding the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our website and services on yak42.com. We are dedicated to maintaining the highest standards of data protection and privacy in compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Commitment to Privacy and Data Protection

At yak42.com, your privacy is a top priority. We strive to implement rigorous policies, procedures, and technologies to protect all personal data we collect and to process it transparently, lawfully, and fairly. This Privacy Policy reflects our ongoing commitment to responsible data stewardship.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all personal data collected through your interaction with yak42.com and any associated services. For the purposes of applicable data protection laws, yak42.com is the data controller of your personal information. If you reside in a jurisdiction where data protection rights apply, we will collect and process your data in accordance with those laws.

3. Categories of Personal Data We Process

We may collect and process the following categories of personal data, either directly from you or through automated technologies:

a. Usage Data: Includes information such as pages visited, browser type, IP address, access times, session details, and referring URLs. This data helps us evaluate the performance of our services and improve user experience.

b. Account Data: Includes your name, mailing address, email address, telephone number, and information necessary to register or manage an account on yak42.com.

c. Profile Data: Includes your preferences, interaction history, purchase records, and behavioral patterns on the website.

d. Communication Data: Includes all correspondence, support inquiries, and user-submitted information through contact forms, chats, or support requests.

e. Technical Data: Includes information about your device, operating system, browser version, configuration settings, language preferences, and diagnostic logs.

f. Transaction Data: Includes order history, billing details, payment method (excluding full card numbers), and delivery address.

g. Preference Data: Includes marketing preferences, communication consents, wish list items, and product interests.

4. Legal Bases for Data Processing

We process your personal data only where a lawful basis applies. These legal bases include:

– Consent: Where we have obtained your voluntary and informed consent for processing (e.g., subscribing to marketing emails).
– Contract: Where processing your data is necessary to perform a contract or to take steps at your request prior to entering into a contract.
– Legitimate Interests: Where we have a legitimate business interest that does not override your fundamental rights and freedoms (e.g., improving and securing our services).
– Legal Obligation: Where we are legally required to process your data under applicable laws.

5. Your Rights Under GDPR and CCPA

You have the following rights concerning your personal data:

– Right to Access: You may request access to the data we hold about you.
– Right to Rectification: You may request that incorrect or incomplete data be corrected.
– Right to Erasure: You may request deletion of your data where lawful grounds exist.
– Right to Restriction: You may request the restriction of processing under certain circumstances.
– Right to Data Portability: You may request transfer of your data to another service provider in a machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination: Under CCPA, you have the right to receive equal service even if you exercise your data rights.

To exercise any of the above rights, contact us at [email protected].

6. Security Measures

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:

– End-to-end data encryption during transmission and at rest
– Role-based access controls and user authentication protocols
– Continuous data backups and secure storage
– Security awareness training for employees
– Regular audits and vulnerability scans

Despite our efforts, no system can be completely secure; we encourage users to also take precautions.

7. International Data Transfers

As a global platform, your data may be transferred to and processed in locations outside your country, including countries that may have less stringent privacy laws. In such cases, we ensure appropriate safeguards are in place, including the use of standard contractual clauses approved by regulatory authorities, to ensure your data remains protected in line with this policy.

8. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

– Account Data: Retained for the duration of your active account and up to 5 years post-termination unless legally required longer.
– Transaction Data: Retained for a minimum of 7 years in accordance with tax and accounting regulations.
– Communication Logs: Retained for up to 3 years after last interaction.
– Usage and Technical Data: Retained for analytical and security purposes for up to 24 months.
– Preference and Marketing Data: Retained until you withdraw consent or opt out, and no longer than 3 years without user interaction.

9. Cookie Policy

We use cookies and similar tracking technologies on yak42.com to provide core website functionality, improve performance, analyze traffic, and offer user-specific content. Cookies fall into the following categories:

– Essential Cookies: Necessary for the basic operation of the website (e.g., login, shopping cart).
– Functional Cookies: Enhance usability (e.g., remembering preferences).
– Analytics Cookies: Help us understand user behavior and site performance (e.g., Google Analytics).
– Performance Cookies: Assist in optimizing website operation and responsiveness.

10. Cookie Management and Compliance

Users are presented with cookie consent tools upon visiting yak42.com, allowing full management of non-essential cookie preferences in accordance with GDPR and CCPA. At any time, you may update your preferences or revoke consent by accessing our Cookie Settings or adjusting your browser settings. Disabling some cookies may impact site functionality.

11. Children’s Privacy

yak42.com does not knowingly collect personal data from children under the age of 13. If we become aware that we have unintentionally collected such data, it will be promptly deleted. Parents or guardians who believe that their child’s data has been submitted to us are encouraged to contact us at [email protected].

12. Policy Updates

This Privacy Policy may be amended periodically. Any changes will be published on yak42.com, and where material, we may notify users by email or platform notification. Continued use of the site following changes signifies your acceptance of those updates.

13. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact our Data Protection Officer at:

Email: [email protected]

yak42.com is committed to full compliance with GDPR, CCPA, and all applicable privacy regulations. We invite users to reach out to us with any concerns regarding their data, and we pledge to handle each request with transparency and care.